Through the refurbishment process, all units are tested for functionality to make sure it functions as if it was straight out of the factory. Unit may show minor signs of wear and the overall condition is considered good with minor scrapes. Everything is guaranteed to be fully functional.
Microsoft Registered Refurbisher:
Microsoft Registered Refurbishers must follow strict requirements established by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer. Being part of the MRR program also guarantees that you will receive a valid version of Microsoft Windows operating system installed on every computer that is purchased.