Frequently Asked Questions
We are Austin, TX based Incorporation specializes in electronics processing and recycling. Our process is managed by highly trained staff and experienced management.
You can return any item you bought in 30 calendar days if you’re not completely satisfied.
The Universal Product Code (UPC), manuals, components, original packaging, as well as your receipt or packing slip, must all be included in the return as well as your purchase in resalable condition. Before returning the item, any personal information should be erased.
Yes, we ensure that the desktops and laptops they sell go through a thorough refurbishment process, which includes professional cleaning. The refurbishment process involves inspecting, repairing, and restoring the devices to a functional and reliable state.
Absolutely. As long as you have your receipt, we will be happy to exchange the item for a same-priced item at no additional charge.
Yes we have dedicated customer support teams that can address your questions, concerns, and provide guidance regarding the refurbished computer you purchased.
It is absolutely safe to purchase refurbished goods from us, as we are microsoft authorized, having a safe & secured website to ensure a smooth and reliable experience for our customers.
Buying refurbished goods reduces electronic waste, conserves resources, saves energy, decreases carbon emissions, promotes sustainable consumption, and supports recycling efforts. It is an environmentally conscious choice that contributes to a more sustainable and greener future.